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  • Residential Property Management

    Residential Property Management

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    Since the 1990’s, apm has been providing Residential Property Management Services. Our portfolio of more than 2,200 rental properties extend across the Auckland region from Warkworth to Te Kauwhata , and Ranui to Waiheke Island.

    Maintenance Request menu-arrow

    Submit your property maintenance request via our online Tenant Concierge chatbot. Please check our solutions for common problems.

    Our Financial Guarantees for LandLords menu-arrow

    Owning and managing a rental property can be full of risks. Risks that can leave you stressed and awake at night. So we’ve developed a few financial guarantees to remove some of the stress and get you sleeping soundly.

    Meet the Residential Team menu-arrow

    Our team have a wealth of experience, expertise, and knowledge on all things property management. Chat to them today about the management for your rental property.

    Tenant Payment Portal menu-arrow

    Need to make a payment? Complete our online tenant payment form which will take you to our payment platform.

    Request a Rental Proposal menu-arrow

    If you want to reduce the risks and stress of your rental property then Request a Rental Appraisal.

  • Bodies Corporate Management

    Bodies Corporate Management

    Pay Levies menu-arrow

    Need to make a levy payment? Complete our online payment form which will take you to our payment platform.

    Useful Resources – Body Corporate menu-arrow

    New to Bodies Corporate? We have collated a few resources that may be helpful if you live in or own a property with a Body Corporate.

    Client Login menu-arrow

    With our client logins we have made it easier for our clients to access information about their property or body corporate online, at any time. Login to your Owners Portal, or your Webpage.

    Meet The Body Corporate Team menu-arrow

    There’s not a lot of situations our Body Corporate Managers haven’t seen, solved or prevented over the years. Chat to them today for a reduced risk approach to body corporate management.

    Guide to the Unit Titles Act 2010 menu-arrow

    A collation of main points that you need to know if you live in or own a property with a body corporate. Learn what a unit title is, what a body corporate can do, and how professional managers can help.

    Request a BC Proposal menu-arrow

    Looking for a body corporate manager to provide reduced risk management? Complete our online form and our team will be in touch to discuss your requirements.

  • Residents' Association Management

    Residents' Association Management

    Client Login – Residents’ Association menu-arrow

    With our client logins we have made it easier for our clients to access information about their property online, at any time. Login to your Owners Portal, or your Webpage.

    Pay Levies menu-arrow

    Need to make a levy payment? Complete our online payment form which will take you to our payment platform.

    Meet the Residents’ Association Team menu-arrow

    There’s not a lot of situations Residents’ Association Managers haven’t seen, solved or prevented over the years. Chat to them today for a reduced risk approach to Residents’ Association management.

    Request a Residents’ Association Proposal menu-arrow

    Looking for reduced risk management for your Residents’ Association? Complete our online form and our team will be in touch to discuss your requirements.

  • Commercial & Facilities Management

    Commercial & Facilities Management

    Our Services menu-arrow

    Our team can provide a full range of Commercial property management services, maintaining total flexibility so we can tailor our services to suit your needs.

    Request a Commercial Proposal menu-arrow

    Want to make sure your commercial property investment is generating a positive return? Complete our online form for a commercial property proposal and our team will be in touch to discuss your requirements.

    Facilities Management menu-arrow

    From liaising with cleaners, to BWOF management, the team at apm can deliver the best facilities management services and compliance with all legal requirements.

    Commercial FAQs menu-arrow

    We have collated a few frequently asked questions regarding Commercial property management.

    Meet The Commercial Team menu-arrow

    Our commercial property managers are experienced in all sectors of commercial property including shopping centres, offices, and industrial property. Chat to our team today about your commercial property.

    Commercial Health & Safety menu-arrow

    We are committed to keeping our entire team safe in the workplace. This includes staying up to date on health and safety issues, understanding the nature of our properties, and the hazards and risks that come with them.

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    • Request a Commercial Proposal
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Auckland Office

Level 2, Spartik House, 6/8 Edward Wayte Place, Grafton, Auckland 1023

+64 9 638 2500

[email protected]

Open from 8.30am - 5.00pm, Monday - Friday

Waiheke Office (apm)

134 Ocean View Road, Oneroa, Waiheke Island 1081

Ph: (09) 638 2570

[email protected]

Open from 9am - 5.00pm, Monday - Friday

About apm

Seeking a property management partner to help you reduce your risks and stress, while maximising your performance and returns? Meet the team at apm.

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apm Privacy Policy

INTRODUCTION #

Auckland Property Management Limited (“APM”, “we”, “us”, “our” ) of Level 2, Spartik House, 6-8 Edward Wayte Place, Grafton, Auckland  is committed to protecting your privacy when dealing with personal information.  Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose and protect your personal information.

This policy does not limit or exclude any of your rights under the New Zealand Privacy Act 2020 (the Act).  If you wish to seek further information on the Act, see www.privacy.org.nz.

CHANGES TO THIS POLICY #

We may change this policy by uploading a revised policy onto the website.  The change will apply from the date that we upload the revised policy.

This policy was last updated on 19 October 2022

WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM #

We collect personal information about you from:

  • you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
  • third parties where you have authorised this or the information is publicly available.

If possible, we will collect personal information from you directly.

HOW WE USE YOUR PERSONAL INFORMATION #

We will use your personal information:

  • to verify your identity
  • to provide services and products to you
  • to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
  • to improve the services and products that we provide to you
  • to undertake credit checks of you (if necessary)
  • to bill you and to collect money that you owe us, including authorising and processing credit card transactions
  • to pay you for services that you provide to us
  • to respond to communications from you, including a complaint
  • to conduct research and statistical analysis (on an anonymised basis)
  • to protect and/or enforce our legal rights and interests, including defending any claim
  • for debt collection purposes regarding levies and other costs
  • for any other purpose authorised by you or the Act.

DISCLOSING YOUR PERSONAL INFORMATION #

We may disclose your personal information to:

  • another company within our group
  • any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
  • a credit reference agency for the purpose of credit checking you
  • other third parties (for anonymised statistical information)
  • a person who can require us to supply your personal information (e.g. a regulatory authority)
  • any other person authorised by the Act or another law (e.g. a law enforcement agency)
  • any other person authorised by you.

A business that supports our services and products may be located outside New Zealand.  This may mean your personal information is held and processed outside New Zealand.

PROTECTING YOUR PERSONAL INFORMATION #

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION #

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information.  Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction.  If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you want to exercise either of the above rights, email us at [email protected].  Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.

INTERNET USE #

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If we create a message board or chat room on our website, and you post your personal information on it, then you acknowledge and agree that the information you post is publicly available.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information.  We suggest you review that site’s privacy policy before you provide personal information.

COOKIES #

We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website.  You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

CONTACTING US #

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at [email protected].

Privacy Officer : Bill Highet  Email Address: [email protected]

Note: apm is the trading name of Auckland Property Management Limited and, for the purposes of this policy, apm includes any current or future division or subsidiary of apm.

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Updated on June 20, 2024
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Table of Contents
  • INTRODUCTION
  • CHANGES TO THIS POLICY
  • WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM
  • HOW WE USE YOUR PERSONAL INFORMATION
  • DISCLOSING YOUR PERSONAL INFORMATION
  • PROTECTING YOUR PERSONAL INFORMATION
  • ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
  • INTERNET USE
  • COOKIES
  • CONTACTING US
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